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Setting up my webmail - configuring SMTP settings

Setting up webmail in CCube is a 2 part process:

  • SMTP settings must be configured, either at the Dealer level or by each Practice user.
  • Once SMTP settings are configured, each Practice user must enter their own email credentials.

This FAQ will explain how to configure your SMTP settings.  For user settings, please go to this FAQ to enter your email credentials.

 

To configure SMTP settings, go to Settings > Manage practice > SMTP Settings.

Enter the required information and click Save.  For Outlook or Gmail users, we have provided the information below.  For others, please consult your local IT support for the below required details.

 

Now each user can set enter their own email credentials.  

 

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For Outlook, SMTP settings should be as follows:

Incoming server:

    • domain: enter your domain name here
    • server: imap
    • Host: outlook.office365.com
    • Port number: 993
    • SSL: Should be ticked

Outgoing Settings

    • server: smtp.office365.com          
    • port number: 587
    • TLS: Should be ticked

 

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For Gmail or Gmail Exchange, SMTP settings should be as follows:

Incoming server:

        • domain: gmail  or  your Gmail Exchange domain name
        • server: imap
        • Host: imap.gmail.com
        • Port number: 993
        • SSL: Should be ticked

Outgoing server:

      • server: smtp.gmail.com            
      • port number: 465
      • SSL: Should be ticked

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